Reference

Terms and Conditions That Govern Your 7zap Account

These Terms and Conditions set out the agreement between you and 7zap when you open an account, make deposits through UPI, Paytm or PhonePe, and access our lobby.

Account eligibility depends on local lawApplies to all deposit and withdrawal activityCovers UPI, Paytm and PhonePe transactionsGoverned by the jurisdiction where access is permittedSubject to periodic updates with advance notice
7zap Terms and Conditions That Govern Your 7zap Account
TERMS QUERY CHANNELS

How to Reach Us About These Terms

Team online

Live Chat

Start a live chat session from any page on 7zap.vip to ask a specific question about a clause in these Terms. Our agents handle account-related queries and can escalate to the compliance team when needed.

Email Support

Send a detailed written query to our support address if you need a formal written response about how a particular Term applies to your account or a specific transaction made via UPI, Paytm or PhonePe.

Help Centre

Our on-site Help Centre contains plain-language explanations of the key clauses in these Terms, including how account suspension, fund holds and dispute resolution work for accounts registered in India.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We apply a defined set of account-security and data-handling practices to every account on 7zap.vip.

Data We Collect

We collect the details you submit at account creation, your transaction history across UPI, Paytm and PhonePe, and session logs.

Cookie Usage

Cookies on 7zap.vip are used to maintain your session, remember your preferred deposit method and measure page performance.

Account Security

Passwords are stored using industry-standard hashing. We recommend a unique password for your 7zap account and will never ask for…

Data Retention

We retain your account data for the period required by applicable law.

Requesting Changes

To correct inaccurate personal data or update your KYC documents, send a request through live chat or email.

Dispute Resolution

If you believe a clause has been applied incorrectly to your account, raise a formal dispute via email.

Frequently Asked Questions About These Terms

The questions below cover the situations our account holders ask about most when reading these Terms for the first time. If your question is not listed here, contact us through live chat or email and we will respond with the relevant clause.

Access depends on local law in your specific region of India. You are responsible for confirming that using our service is permitted where you are located before opening an account on 7zap.vip.

We publish a notice on 7zap.vip and notify you by email before any material change takes effect. Continued use of your account after the effective date means you have accepted the revised Terms in full.

Every deposit processed through UPI, Paytm or PhonePe is subject to both our Terms and the individual payment provider's own policies. In the event of a conflict, our Terms govern the account side of any transaction.

Yes. We may suspend or restrict an account if we detect a breach of these Terms, fraudulent activity, or where required by applicable law. We will notify you of the reason where we are legally permitted to do so.

Send a data-access request through our email support channel. Include your registered account details and the scope of your request. We will respond within the period required by applicable law in your jurisdiction.

Contact us via live chat or email to initiate account closure. Any pending withdrawals to PhonePe, Paytm or UPI will be processed before the account is closed, and your data will be retained for the legally mandated period.

Raise a formal dispute by email, describing the clause in question and the transaction or decision you are challenging. Our compliance team reviews the account log and responds with a written finding within seven working days.