Reference

Legal Clarity Before You Join

7zap keeps the legal terms for account access, wallet records, cookies and support requests in one place, so you can read the commitments before you open your account.

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Legal Terms That Shape Your Account

7zap Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Legal page explains how our terms apply when you create an account, verify your details, use the wallet, receive account messages or ask us to change a record. We write these terms for India in plain English, but your access still depends on local law

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and is available where local law permits. If a rule in your state, bank, wallet provider or card network affects a transfer, identity check or withdrawal, we may pause the related account action while the record is checked. UPI, Paytm, PhonePe and Google Pay references are
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used as payment context only; each receipt, trace ID and account name may be matched against the legal account record. Keep your details accurate, because wrong names, shared devices or mismatched payment receipts can delay legal checks and support replies.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL HELP

Reach Us About Legal Requests

Legal questions need clear routing, so we separate account help from requests about terms, privacy, cookies and wallet records. Start with the channel that matches your request and include your registered phone or email, the payment reference if relevant and the date of the issue. We may ask for an identity match before we share account data or change a record.

Team online

Legal email

Use our legal mailbox for privacy rights, term questions, cookie choices and correction requests. Include your registered contact, a short subject and any UPI, Paytm or PhonePe reference connected with the account record.

Account support

Open chat when a legal request is linked to login access, name mismatch or wallet verification. Our team can collect the first details, then route the case to the legal queue when documents are needed.

Document follow-up

If we request proof for a legal record change, send only the document we ask for. We check the match against your account data and respond with the next step through your registered channel.

DATA DUTIES

How Your Rights Are Handled

Our legal process is built around account accuracy, limited data use and clear replies.

Data use

We use your account data to create access, verify identity, process wallet actions, answer support requests and meet legal duties.

Cookie choices

Cookies help us remember your session, secure login activity and measure basic site performance.

Account security

Record retention

We keep account, payment and support records only for the period needed for service, dispute handling and legal duties.

Access requests

You can ask for a copy of account data linked to your registered contact.

Correction requests

If your name, email, phone or payment receipt is wrong, ask us to correct the account record.

Legal Questions Before You Start

These answers explain the legal points you are most likely to check before creating or using an account. They cover local access, account data, payment records, cookies, term changes and contact routes. If your question involves a specific UPI, Paytm, PhonePe or Google Pay transfer, include the reference when you contact us.

Your access depends on local law and is available where local law permits. If a state rule, payment partner rule or account check affects your request, we may restrict or pause that specific account action.

Yes. Send a request from your registered email or phone and tell us what account data you need. We verify the request first, then share the relevant record through a secure account channel.

UPI, Paytm, PhonePe and Google Pay records help us match deposits, withdrawals, refunds and disputes to the correct account. We use receipt IDs, account names and timestamps only where the legal account record requires it.

When legal terms change, we update this page and may show an account message where the change affects access, wallet handling or privacy rights. Continuing after the notice means the updated terms apply.

Yes. Contact support with the detail that needs correction and the proof requested for that change. Legal identity, payment name and withdrawal records may need extra checks before the account record is updated.

Cookies can support session security, login memory and site measurement. Where a cookie choice is available, you can adjust it without changing your account identity, wallet history or legal support record.

Legal emails are routed to the team that handles terms, privacy rights, cookie choices and account record requests. Include your registered contact and a clear subject so we can match the request correctly.

Legal Clarity Before You Join

Reach Us About Legal Requests

Legal email

Account support

Document follow-up

How Your Rights Are Handled

Data use

Cookie choices

Account security

Record retention

Access requests

Correction requests

Legal Questions Before You Start

01 How does access depend on Indian law?

02 Can I ask for my account data?

03 How are UPI and wallet records used legally?

04 What happens when legal terms change?

05 Can I correct wrong account details?

06 How do cookies affect my legal choices?

07 Who handles legal emails at 7zap?

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